how to download your videos
The best way to download your RAW video footage so that you will have it saved is to purchase an inexpensive flash drive. These can be found on Amazon.com or other retailers.
Here is an example of what to look for:
128GB is most often enough space to download your footage. If you only have photos to download then you won’t need as much storage space.
Once you have the flash drive, follow the link to your footage that you received in your final delivery email.
(I am on a PC so this may look a little different on a MAC but the steps should be basically the same.)
You should have received all of your RAW video clips in a folder called RAW Video Reels. In this folder you should see between one and three mp4 files. If you had the external audio add on you should also see an Audio folder in this file.
To download all of your RAW video clips and Audio, click on the drop down next to RAW Video Reels.
This will give you the option to Download everything all at once. You can also download individual files if you prefer to just save particular ones.
Once you click Download you should see a box like this in the bottom right corner telling you that your files are being saved as a zip file.
Once the zip file has been created (this might take a little while) you will have the option to save the zip file(s). My flash drive name is KINGSTON and the letter listed in my case is D. Yours will look a little different but once you plug your flash drive into your computer you should see that new drive appear as an option.
Select the correct drive and then choose Save. Once the zip file has been saved you will have a flash drive with all your files saved. When you want to view them you just click on the saved zip file and you will see the videos in that zip file.
This process will also work when downloading your edited highlight and social media teaser videos.